Orders & Fulfillment
- My order won’t fulfill even though Auto Fulfill is on – what should I check?
- What is a Sample Order and how is it different from a normal customer order?
- Can I message back and forth about an order issue after submitting it?
- How do I track the status of an order issue I submitted?
- Can I attach photos when submitting an order issue?
- What resolution options are available for an order issue?
- How do I report an issue with an order – wrong print, damaged item, etc.?
- What does “reverse-mapped” mean in relation to orders and artfiles?
- How do I access or upload artfiles tied to an order?
- How do I leave a note for my supplier on an order?
- How do I download the invoice for a specific order?
- How do I cancel an order?
- Why isn’t Bulk Fulfill available for a particular order?
- Can I fulfill several orders at the same time instead of one by one?
- How do I decide which supplier to choose during manual fulfillment?
- How do I manually fulfill an order, step by step?
- How do I turn on Auto Fulfill?
- What’s the difference between Automatic and Manual Fulfillment?
- Why are the billing/shipping addresses “copyable”?
- What’s shown on an individual Order Details page?
- What does “In Production” mean?
- What does “Partially Paid” mean as an order status?
- Where do I see all my incoming orders?